Terms & Conditions

Terms and Conditions

Welcome to Kalash Foods. By accessing or using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our services.

1. General Information

This website is operated by SHRI AGRAWAL FLOUR AND FOODS under the brand name Kalash Foods.

By using this website, you confirm that:

  • You are at least 18 years old
  • You are legally capable of entering into binding agreements
  • You agree to follow all applicable laws and regulations

2. Product Information

We strive to provide accurate product descriptions, images, pricing, and availability. However:

  • Product packaging may vary slightly from images shown
  • Minor color or design variations may occur
  • Prices and product availability may change without prior notice

Kalash Foods reserves the right to modify or discontinue products at any time.

3. Orders & Payments

  • Orders are confirmed only after successful payment or order verification
  • We reserve the right to cancel any suspicious or fraudulent order
  • In case of pricing or stock errors, orders may be cancelled and refunded

Accepted payment methods may include:

  • UPI
  • Debit/Credit Cards
  • Net Banking
  • Wallets
  • Cash on Delivery (COD)

4. Shipping & Delivery

Shipping and delivery timelines are handled through trusted courier partners via Shiprocket.

Delivery times are estimates and may vary due to:

  • Location
  • Weather conditions
  • Public holidays
  • Courier delays

Please refer to our Shipping Policy for detailed information.

5. Returns & Refunds

Returns and refunds are subject to our Return & Refund Policy.

Food products are generally non-returnable unless:

  • Damaged
  • Expired
  • Incorrect item delivered

6. User Responsibilities

You agree not to:

  • Use the website for illegal activities
  • Attempt unauthorized access to our systems
  • Upload harmful or malicious content
  • Misuse discounts, offers, or promotional campaigns

7. Intellectual Property

All content on this website including:

  • Logos
  • Product images
  • Graphics
  • Text
  • Branding
  • Website design

is the property of Kalash Foods and may not be copied, reproduced, or used without written permission.

8. Limitation of Liability

Kalash Foods shall not be held liable for:

  • Indirect or incidental damages
  • Delivery delays caused by third-party logistics
  • Temporary website downtime
  • Misuse of products after delivery

Customers are advised to read product ingredients before consumption.

9. Privacy Policy

Your personal information is handled securely and used only for:

  • Order processing
  • Customer support
  • Shipping updates
  • Promotional communication (if opted)

We do not sell or misuse customer data.

10. Changes to Terms

Kalash Foods reserves the right to update or modify these Terms & Conditions at any time without prior notice.

Continued use of the website after changes constitutes acceptance of updated terms.

11. Contact Information

For any questions regarding these Terms & Conditions:

  • 📞 +91 97538 39000 
  • 📧 Shriagrawalflourandfoods@yahoo.com

SHRI AGRAWAL FLOUR AND FOODS
India



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